“I come from the school of thought that if you buy a gently used car, you pay for it as quickly as you can and you maintain it for as long as you can. [Auto Lab] does a great job of keeping a car on the road for a long time.”
– Marc Grote
Marc Grote was in the market to purchase a used luxury car and he was considering a 2004 Porsche Cayenne with 85,000 miles on it. On his daily commute, he noticed that a 2004 Cayenne was often parked in the Auto Lab parking lot. He wondered if it was there because one of the employees owned it or because it was a client’s car that was always breaking down. He decided to duck into the shop and find out. Marc learned that the car belonged to Kevin, Auto Lab owner and founder, and that he loved it. He had also purchased his used.
Knowing that the shop owner had the same vehicle, Marc brought the Cayenne in for a pre-purchase inspection. It was given a clean bill of health. He purchased the car and has been a loyal Auto Lab customer since, consistently being impressed with how honest and trustworthy everyone is.
“When you own a Porsche, you’re really limited to where you can take that car to get it worked on,” Marc says. “Auto Lab is a very professional, capable shop that bridges that gap between the dealership and the shade-tree mechanic on the corner somewhere.”
Candid Advice on Car Maintenance
Marc likes that the Auto Lab team is knowledgeable about Porsches from personal experience and that the shop can easily, quickly get the parts they need. “They aren’t necessarily the easiest cars to work on,” he says. “They own and they maintain one. It’s not like they’re practicing on mine.”
The Porsche has 116,000 miles on it now, and Marc is counting on Auto Lab to keep it running for many more miles. “I come from the school of thought that if you buy a gently used car, you pay for it as quickly as you can and you maintain it for as long as you can,” he says. “[Auto Lab] does a great job of keeping a car on the road for a long time.”
Sometimes when Marc brings the Porsche in, he says he doesn’t intend to spend a lot of money because he’s not sure at any given moment if he’ll decide to sell the vehicle. But, he says, Sherman has always given him guidance on whether a repair is worth the cost or not.
Beyond the Porsche: Other Vehicles
Marc has also had great experiences with having other cars worked on by Auto Lab.
They’ve taken care of his wife’s VW and an older Chevy Camaro of his. “Whatever vehicle you bring to them, they’re capable of getting the job done,” he says.
Best Compliment is a Client’s Recommendation
Over the past few years, Marc said he has referred several people to Auto Lab. “You don’t have to worry about any inadequate work, and you don’t have to worry about any dishonesty.”