Do You Have a MaxCare Extended Warranty?

SAVE $50 ON YOUR MAXCARE DEDUCTIBLE AT AUTO LAB

As an authorized partner of CarMax, Auto Lab is certified to service your CarMax vehicle and to handle repairs for your MaxCare extended warranty.

Can I Really Have My Car Serviced at a Non-CarMax Repair Shop?

Yes, absolutely. CarMax wants to make it easier for you to maintain and care for your vehicle. That's why CarMax has partnered with RepairPal, the country's leading network of certified repair shops, to help you find a convenient, trusted and reliable auto repair center. All RepairPal-certified shops are rigorously vetted by automotive experts before being accepted into the network, and they're all committed to a transparent, stress-free repair experience for you, the consumer. See Auto Lab's RepairPal rating and information.

Learn more about the CarMax and RepairPal partnership.

What if I Have a MaxCare Service Plan?

You can still have your vehicle serviced and repaired at a third-party, CarMax-Authorized and RepairPal-Certified repair shop like Auto Lab. We will work on your behalf to file warranty claims under your MaxCare service plan.

What is My MaxCare Deductible at a CarMax Authorized Service Center?

When you choose a CarMax-Authorized repair shop like Auto Lab, you'll save $50 on your MaxCare deductible.

What Standards Does a Shop Have to Meet to Become RepairPal Certified?

RepairPal thoroughly screens every auto repair shop for quality, tools, training and fair pricing. RepairPal assesses each shop to make certain:

• The auto technicians are highly experienced and trained.
• The shop has the tools and equipment to service today's high-tech vehicles.
• The shop uses quality auto parts.
• The shop's clients are highly satisfied. (RepairPal conducts phone interviews with real clients!)
• Repairs and services are completed at a fair price.

Each shop must also offer at least a 12-month/12,000-mile warranty. But at Auto Lab, we go far beyond that to offer a 3-year/36,000-mile warranty, which covers you nationwide for 2 years/24,000 miles. (Learn more about the RepairPal Certification Process.)

In addition, at Auto Lab, we offer:

• Free loaner cars
• A free shuttle service
• A free car wash (inside and out) for repairs of $100 or more
• After hours pick up and drop off
• Zero percent financing on repairs of $199 or more

How Can I Be Sure the Repair Pricing is Fair?

RepairPal has invested a lot of time and money in creating a repair price estimator that provides a cost range for hundreds of mechanical repairs for most vehicle makes and models (1990 and newer). RepairPal Certified shops honor the price ranges quoted in the estimator, so you can have peace of mind knowing you're paying a fair price for quality work.

Who Guarantees or Offers the Warranty on the Work?

All CarMax and RepairPal shops are required to offer at least a 12-month/12,000-mile warranty. At Auto Lab, we back all of our repairs with a 3-year/36,000-mile warranty, which covers you nationwide for 2 years/24,000 miles.

Where Can I Read More About CarMax Authorized Auto Repair Shops and RepairPal?

You can learn more about the CarMax and RepairPal partnership at these sites:

• Service Options Offered by CarMax
• Frequently Asked Questions for RepairPal and CarMax Customers
• 5 Reasons to Love Our Partnership with RepairPal

Have any questions? You're welcome to contact Auto Lab at any time.